Privacy Policy

In this Privacy Policy, "us", "we" or "our" means Traction AI Labs Pty Ltd (ACN 699 855 297), the publisher of CtrlAltDebrief. We are committed to respecting your privacy. This Privacy Policy sets out how we collect, use, store and disclose your personal information.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. We may update this Privacy Policy from time to time by publishing changes on our website. We encourage you to check this page periodically.

What personal information do we collect?

We may collect the following types of personal information:

• Email address
• Name (if provided)
• Your device type, IP address, browser type, and general location information
• Website usage data such as pages visited, time and date of visits, and referring URLs
• Newsletter engagement data such as open rates and link clicks
• Any additional information you provide to us directly through correspondence

We collect this information when you subscribe to our newsletter, visit our website, communicate with us via email, or interact with our newsletter content.

Why do we collect personal information?

We collect, hold, use and disclose your personal information for the following purposes:

• To deliver our newsletter to you
• To operate, maintain and improve our website
• To send you service and administrative messages, including subscription confirmations and updates
• To understand how our newsletter and website are used so we can improve them
• To comply with our legal obligations

Do we use your personal information for direct marketing?

We may send you marketing communications related to CtrlAltDebrief. You can opt out of receiving these communications at any time by using the unsubscribe link included in every email, or by contacting us directly.

Who do we share your personal information with?

We may disclose personal information to:

• Third-party service providers that help us deliver our services, including our email delivery platform (EmailOctopus), website hosting provider (AWS), and analytics providers (Google Analytics, and PostHog for product analytics, whose data is processed in the United States)
• Professional advisers
• Government agencies, regulatory bodies and law enforcement agencies, as required or permitted by law

Disclosure of personal information outside Australia

We may disclose personal information outside of Australia to third-party service providers, including cloud hosting and email delivery providers located in the United States, Europe and other jurisdictions. We will take reasonable steps to ensure that any overseas recipient deals with your personal information in a way that is consistent with the Australian Privacy Principles.

Cookies and website tracking

We may collect personal information about you when you use and access our website. We use cookies and similar tracking technologies (such as Google Analytics and PostHog) to understand how our website is used and to improve your experience, including product analytics that records page views and interactions. PostHog processes this data in the United States. Cookies are small files stored on your device.

You can disable cookies through your browser settings, but some features of our website may not function as intended if you do so.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, we cannot guarantee the security of information transmitted over the internet.

Links to third-party websites

Our website and newsletter may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Accessing or correcting your personal information

You can request access to the personal information we hold about you by contacting us using the details below. If you believe any information we hold about you is inaccurate, please contact us and we will take reasonable steps to correct it.

Making a complaint

If you believe we have breached the Privacy Act or wish to make a complaint about how we have handled your personal information, please contact us using the details below. We will acknowledge your complaint and respond within a reasonable period of time.

Contact us

For questions about this Privacy Policy, to access or correct your personal information, or to make a complaint, please contact us at:

Email: hello@ctrlaltdebrief.com